Refund policy

Please check within one week whether the product you receive is the item you ordered and whether it is damaged or defective.
If our store has made a mistake (incorrect delivery, damage, or defective), we accept exchanges and returns.Contact formPlease contact us from here. Please note that we cannot accept exchanges or returns due to customer convenience.

Exchanges and returns in case of incorrect delivery

If there is an incorrect delivery (the product is missing or incorrect), please contact us within one week of receiving the product. Additional shipping and exchanges (refunds only if the item is out of stock).

Exchange or return if damaged or defective

We take every precaution to ensure the quality of the products we deliver, but if there is damage during the shipping process, we will only exchange them (refunds only if they are out of stock) if we contact you with details within one week of receipt of the product.

Examples of not accepting exchanges or returns

We cannot accept returns or exchanges due to customer convenience.

●I ordered the wrong color, shape, size, quantity, etc.
●It's different from what I imagined
●Products used once
●Products that have been damaged, stained, scratched or damaged by the customer

Items that can be returned or exchanged can only be in unused condition. We cannot accept products that have been processed or processed in any way.
Please note that there may be some defects due to the characteristics of the product.
If your product comes with a warranty card, please contact the manufacturer directly.