inquiry

FAQ

Here are some common questions. Please see below first.

  • ● The answer will be sent sequentially. If you have any inquiries after business hours or on holidays, time -consuming inquiries, and many inquiries, you may have time to answer. Thank you for your understanding.
  • ● Please note that in some cases, the answer may be given over the phone.
  • ● Please note that we cannot respond from the Company depending on the contents of the inquiry. The opinions you have will be as a reference for future service improvement and business.

"Please"

  • ● The answer is to answer the specific question of the customer who has contacted us.
    We will strictly refuse to disclose some or the overall conversion / secondary use of the answer, or to disclose it to the customer other than the customer without permission.

Individual customer

1. Inquiries to the online store

  • Inquiry form

  • Inquiries by phone

    Delivery center
    (About order / delivery)

    TEL: 048-795-7022

    9:00~17:00 (Sundays and holidays closed)

    [Request] Except for the urgent inquiries about ordering and delivery, ""Inquiry formThank you for contacting us.

2. Inquiries to the store

【please】
The presence or absence of products to handle at each store, confirmation of the number of stocks, reservations, and reservations for workshops are not accepted by e -mail. Call directly to your storePlease contact us.

3. Inquiries to the head office

・ Opinions and requests to Takawa Seisakusho
・ "I want this product" "I want such a service", etc.

  • Inquiry form

  • Inquiries by phone

    main office

    TEL: 03-3863-5111

    9:30~18:30 (Saturdays, Sundays, holidays holidays)

    [Request] For inquiries to stores and online stores, please use each window.

Customers of corporations / sole proprietorship

1. Inquiries to the Foreign Division / Sales Division

・ About mass purchase / discount
・ About product order
・ About parts processing and original production
・ About assembly services
・ About OEM, novelty goods production

2. Inquiries to public relations / press

・ Regarding interviews

Please send the proposal by e -mail. I will reply within a week.

  • Inquiries by email

  • Telephone / FAX / mail

    Public relations / press

    TEL: 03-3863-5111
    FAX: 03-3865-7159

    2-1-10 Asakusabashi, Taito-ku, Tokyo 111-0053
    Takawa Seisakusho Head Office Building 7F
    9:30~18:30 (Saturdays, Sundays, holidays holidays)

3. Inquiries to the head office

・ Proposal of new products
・ Service proposal
・ Proposal of corporate transactions
・ Proposal of property opening properties

  • Inquiry form

  • Inquiries by phone

    main office

    TEL: 03-3863-5111

    9:30~18:30 (Saturdays, Sundays, holidays holidays)