[Apology regarding member organization] Notice of deletion of member registration data in personal information organization
alwaysKiwaseisakujoThank you for your patronage of our online store.
[Apology]
Regarding the membership reorganization carried out on April 27th (Monday), we have discovered that there was a flaw in the acquisition of data, and some members who were not eligible for deletion were mistakenly deleted.
Eligible customers are those who have registered as members of the online store before Wednesday, January 28, 2026, have no shopping history, and who made their first purchase between Tuesday, February 3, 2026 and Saturday, April 25, 2026.wishlistThese are some members who used the function.
When we investigated the cause of the issue when determining membership reduction targets, we found that there was a flaw in the acquisition of the data used to determine membership.
Based on member data as of Wednesday, January 28, 2026, from Monday, February 2, 2026 to Monday, February 16, 2026wishlistWe have obtained and confirmed the information, but there will be a new update between February 3, 2026 (Tuesday) and April 25, 2026 (Saturday).wishlistThe registered customer information was not reflected in the judgment data.
We sincerely apologize to the affected members for the great inconvenience and inconvenience caused.
We apologize for any inconvenience, but if you are a member who has been subject to deletion, we ask that you please register as a new member again.
We apologize for the inconvenience, but if you registered between February 3, 2026 and April 25, 2026,wishlistData cannot be restored.
PreviouslywishlistIf you are looking for a product registered in , we will do our best to help you identify the product. We apologize for the inconvenience, but please contact us using the contact information below, along with the characteristics of the product you are looking for (category, color, shape, etc.).
Contact us [Online store]
Once again, we would like to sincerely apologize for the great inconvenience and inconvenience caused due to our inconvenience.
Thursday, June 11, 2026 Co., Ltd. Kiwaseisakujo
In order to improve the convenience of our customers and to more appropriately manage the registered data of our members,
We will conduct maintenance to delete registered data of accounts that have not been used for a long time and of members whose accounts have not been activated after the online store renewal on October 17, 2023.
Therefore, when performing maintenance, we will delete the data of applicable members as follows.
Members eligible for maintenance
As of April 25, 2026, there is no shopping history for more than 2 years,wishlistCustomers who are not using the feature.
After the online store renewal on October 17, 2023, customers whose accounts have not been activated.
Schedule until implementation
March 18, 2026 (Wednesday) This notice will be published and the relevant people will be notified by email (*only for those who wish to receive the email newsletter)
2026April 8th (Wednesday) ~ Announcement via email newsletter
2026April 27th (Monday) Maintenance carried out
Precautions
・Membership registration information cannot be restored.
・Your email magazine subscription will be cancelled.
Thank you for your understanding.
If you wish to use the service again after this maintenance, please register as a member again.
Wednesday, March 18, 2026 Co., Ltd. Kiwaseisakujo